Terms & Conditions

Welcome to Tanjila Shop BD. By using our website and services, you agree to follow the terms and conditions outlined below. Please read them carefully before placing any order.

1. General Use

By accessing our website, you agree that:

  • You are using our services for lawful purposes only

  • You will not misuse or attempt to damage the website

  • All information provided by you is accurate and complete

2. Product Information

We try to display accurate product details, images, and pricing. However:

  • Minor differences in color or appearance may occur due to lighting or display settings

  • Prices and availability may change without prior notice

3. Order Confirmation

  • Orders are confirmed after successful submission through our website or contact channels

  • We reserve the right to cancel any order due to stock issues or suspicious activity

  • Customers may be contacted for order verification if needed

4. Pricing & Payment

We accept the following payment methods:

  • bKash

  • Nagad

  • Cash on Delivery (where available)

Payment Number: 01613539965

All prices are listed in Bangladeshi Taka (BDT) and may change without notice.

5. Shipping & Delivery

  • Inside Dhaka: 80 BDT

  • Outside Dhaka: 150 BDT

Delivery time may vary depending on location and courier service. We are not responsible for delays caused by third-party courier services.

6. Cancellation Policy

  • Orders can be cancelled before shipment

  • Once shipped, cancellation may not be possible

  • In case of cancellation after processing, conditions may apply

7. Returns & Refunds

Please refer to our Refund & Returns Policy for detailed information regarding returns, exchanges, and refunds.

8. User Responsibility

Customers are responsible for:

  • Providing correct delivery information

  • Ensuring availability at the delivery address

  • Maintaining communication during order processing

9. Limitation of Liability

Tanjila Shop BD is not responsible for:

  • Any indirect loss or damage from using our services

  • Delays caused by courier companies or external factors

  • Misuse of products after delivery

10. Changes to Terms

We may update these terms at any time. Any changes will be posted on this page. Continued use of our website means you accept the updated terms.

11. Contact Us

If you have any questions about these Terms & Conditions, contact us:

Thank you for choosing Tanjila Shop BD. We appreciate your trust and support.